lohavector.blogg.se - Screensteps support

#Screensteps support how to#
#Screensteps support manuals#
#Screensteps support driver#
#Screensteps support manual#
#Screensteps support software#

Understanding the different ways you can authenticate readers to your ScreenSteps site

You can read more about reader authentication here:

They provide a link inside of their app that automatically logs a user into the ScreenSteps site when the user clicks on it.

Any user who comes to the site can view the content, but the site content won't show up in search results. Today companies use ScreenSteps to create, organize, and deliver training and performance support materials for their co-workers and employees.

They don't require a login, but instead just hide their ScreenSteps site from search engines.

If they are already managing their users in their own application, they use ScreenSteps Remote Authentication (ScreenSteps Remote Authentication is only available on certain plans ).

Here are the most popular approaches for ScreenSteps customers who don't want to make their documentation public: While you can create reader accounts in ScreenSteps, most of our customers who use ScreenSteps for "customer support" don't choose this approach.

#Screensteps support how to#

If you are going to require users to login to your ScreenSteps site then you want to think about how to manage those user accounts.

#Screensteps support software#

Just go ahead and skip to the branding section. The ability to easily watch digestible videos and quickly find tutorials and easy-to-understand instructions were all found within their help platform. ScreenSteps is a knowledge base software and employee enablement system that has. You can have as many privates sites as you would like at no additional charge. Anyone who comes to your site will be able to view your docs. Add Contextual help to any web application your employees use. ScreenSteps simplifies the process of training others how to execute a process that. If you plan on making your documentation public then you don't need to worry about authenticating your customers. Contact Email Phone Number (866) 275-7856. How to Bulk Edit Article Properties and Actions.How to re-order articles (move articles within a chapter).Filter articles by tag and other properties.Quickly finding an article in your account.How do I move an article from one chapter to another?.How to exclude an article from search results.Improving article search results for specific terms.How can I send a user to a specific spot in my article?.How to see where an article is being used in your account.

#Screensteps support manual#

How to add an article to a manual from the All Articles list.How do I permanently delete an article?.How do I share the URL for an article from the administration area?.How to add or remove tags from an article.These real-life scenarios are much more effective when it comes to information retention for new employees. The training consists of real-life work-scenarios. Also make sure your operating system is supported. Double check your Control Panel before buying anything. While using this program I found all the bugs in the previous program. Typed reviews from Software Informer: I bought this program because my previous prog.

#Screensteps support driver#

Not ready to talk to someone Explore our pre-recorded demo videos. on the printer driver and Windows Ink Support. Scenario-based training is segmented into two fundamental aspects: training and support. Talk to a specialist to help determine if ScreenSteps is the right fit for your team. Are you drowning in support requests Does you business lack established procedures that you can rely on to get the job done. How to publish or restore a previous version of an article reference materials for any necessary support.How do I publish a draft version of an article?.How do I show (publish) or hide (unpublish) an article?.How to generate a preview link before an article is published.

#Screensteps support manuals#

How to move, duplicate, or reference articles between manuals or sites.

How do I remove/delete an article from a chapter?.

How do I duplicate an article (make a copy).

We know your time is valuable, which is why in our meeting we get right to the meat of the conversation: Is ScreenSteps a good fit for your company? We’ll honestly answer whether ScreenSteps is the correct solution to your company’s challenge.

Provide short introductory videos to prepare for the meeting.

Once the meeting is set, we will send you an email to: What happens after I fill out the form?Īfter filling out the form, you will be prompted to schedule a 30-minute meeting with one of our specialists. If you want the fastest route to know if ScreenSteps is right for your company, then a demo is 100% worth your time.

See ScreenSteps in action to determine if this is the right solution for you.

Join a no-pressure, discovery meeting tailored to your company’s situation.

Discuss your challenges and get specific answers for your company.

These discovery demo meetings last 20-30 minutes and are purely informative.